Frequently Asked Questions
Everything you need to know about your APM Monaco jewelry experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, plated with yellow gold, rose gold, or rhodium. We use cubic zirconia, synthetic stones, and cultured pearls to ensure brilliance and durability.
How should I care for my jewelry?
To maintain its shine, avoid contact with water, perfumes, and cosmetics. Clean your pieces gently with a soft cloth and store them in their original pouch to prevent scratches.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Delivery times vary by region, but standard international shipping usually takes 3-7 business days.
What is the return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition and packaging. Please note that personalized items and earrings are final sale due to hygiene reasons.
Does my jewelry come with a warranty?
Yes, all APM Monaco jewelry is covered by a 2-year international warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.
How can I track my order?
Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.